Healthcare
Jan 5, 2024• 4 min readReducing No-Shows with Automated Reminders
How clinics use AI reminders to cut down on no-shows without adding staff workload.
Timely nudges
Send reminders at the right cadence: confirmation, 24 hours before, and two hours before. Include reschedule options to keep the slot filled.
Two-way updates
Patients can confirm, reschedule, or cancel via chat or SMS. Updates flow back to your calendar so staff aren’t chasing voicemails.
Visibility for staff
Front desk teams see daily views of appointments, confirmations, and last-minute changes so they can focus on patient care, not phone tag.